“Exceptional customer service. Nothing was ever
too much trouble, regardless what time of day or night.”

“Exceptional customer service. Nothing was ever
too much trouble, regardless what time of day or night.”

Testimonials

At The Insurance Helpline we pride ourselves on customer service. Our approach is firmly one of providing accurate and informed advice in the belief that sales will follow if we do our job well. It’s not just our name, it’s how we operate and we like to think our many satisfied clients feel the same, and are more than happy with the help and advice we provide, not to mention the money we save them! 

"Helpfulness, knowledge and patience were second to none"

I contacted Kieran as a returning customer, I was moving to a new house and needed to top up my life insurance/critical illness. Kieran ran through all the necessary questions and was extremely thorough and was able to offer me a policy that was actually better than I currently had. He also spent time discussing my husband’s situation as he as a pre-existing health condition. His helpfulness, knowledge and patience were second to none.

Laura McLean
Glasgow
Customer since 2014

"Your friendly approach and that of your staff was exceptional"

Just a wee note Fenella to say thanks for the good advice and quickness setting up our life cover policies. Your friendly approach and that of your staff was exceptional and I would not hesitate to recommend your company to friends and family.

David & Elizabeth Manson
Edinburgh
Customer since 2015

"Exceptional customer service"

The advice provide by Kieran from the outset was very honest and always puts the customer first. Kieran is very knowledgeable in his field and this put me at ease from the outset. I’ve spoken to many of the staff with regards to my insurance policies and Wills. At all times the staff were very helpful and the information provided was to the point and always relevant to what was being discussed.

Exceptional customer service. Nothing was ever too much trouble regardless what time of day or night. You can be assured that from the outset you are taken care off. Very quick response time to queries made. I would often have an answer to my queries within 10 mins of contacting Kieran or a member of his team.

Kieran and his team ALWAYS put the customer first and ALWAYS look for the best value for the customer. Many of my queries were answered and actioned by Kieran when he was on holiday. This shows exceptional qualities of a true people person. No matter which member of the team I spoke with they were friendly and always asked how my day was. Nothing was to much trouble and they deal with your queries with a smile on their face.

From the first meeting with Kieran I was put at ease by his view on what was best for me and my family. Kieran is friendly knowledgeable and his approach never makes you feel as if it’s a sales call. He always has the best interest of the customer at the fore front of any discussion he has with you and your family.

I would definitely recommend Kieran and his team. They are friendly honest and always put the customer first. Nothing is ever to much trouble.

Craig Peattie
Glasgow
Customer since 2013

Life Insurance

Policies that will pay out to your family in the unfortunate event of your death.
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Critical Illness

Insurance polcies that will pay-out if you suffer from a named and defined illness.
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Income Protection

Weekly or monthly payments if you are unable to work due to an accident or injury.
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Impaired Lives Insurance

For people who have or have had health issues that make it difficult to get insurance.
> Read more

Funeral Plans

A pre-paid plan that will ensure that your desired funeral wishes are carried out.
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Mortgages & Remortgages

Our whole of market approach boasts a 100% success rate for mortgages & remortgages.
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Trusts & Taxes

Ensure your insurance policies avoid delay paying out in event of death & tax issues.
> Read more

Will Writing & POA

Our expert, in-house, wills adviser is registered with The Society of Will Writers.
> Read more

Home Insurance

We recommend insurers whose claims statistics have been rated the best in the UK.
> Read more

Business Insurance

From butchers to accountants, we can advise on all your business insurance needs.
> Read more

Insurance Claims

Making an insurance claim can be daunting. We're here to help you at every stage.
> Read more

Other Services

If we don't do something we'll to point you in the right direction, free of charge.
> Read more

Why Choose Us?


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MARKET COVERAGE

HAPPY CLIENTS

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CLIENT FOCUSED

What Our Clients Say


Mike Stoddart

Letting Agent


Great service. Withoubt doubt the best, clearest and friendliest financial I’ve ever received. I cannot say enough good things about The Insurance Helpline.

CONTACT US
t: 0141 248 9787
e: questions@theinsurancehelpline.org.uk
w: www.theinsurancehelpline.org.uk

WRITE TO US
54a Balshagray Drive
Glasgow
G11 7DA

CONTACT US
t: 0141 248 9787
e: questions@theinsurancehelpline.org.uk
w: www.theinsurancehelpline.org.uk

WRITE TO US
54a Balshagray Drive
Glasgow
G11 7DA